Archived Communications

PASS
January 16, 2026
Reminders: Absences, Payments, and KinderConnect Notifications (English) /
Ausencias, Pagos y Notificaciones de KinderConnect (español) 

January 15, 2026
Planned and Unplanned Days of Closure Guidance (English) /
Guía sobre días planificados y no planificados de cierre (español)

January 6, 2026
Child Care PASS New Year Reminders and Updates (English) /
Recordatorios y actualizaciones de Año Nuevo de Child Care PASS (español) 

December 18, 2025
PASS Attendance Reminders and Updates: Payment, Tablets, and More (English) /
Recordatorios y actualizaciones de asistencia PASS: Pagos, Tabletas y Más (español) 

December 10, 2025
Important Child Care PASS Reminders and Updates One Week Post-Launch Important (English) / Asunto: Recordatorios y actualizaciones importantes de Child Care PASS a una semana después de su lanzamiento (español) 

December 5, 2025
Update for Procare users + other CCMS not yet integrated with PASS (English y español)

December 1, 2025
Child Care PASS has launched! (English) / Importante: ¡Se lanzó el PASS para cuidado infantil! (español)

November 28, 2025
Preparing for Go-Live: KinderSmart iOS App, Updates for Procare Users, and Tablet Shipments (English y español)

November 26, 2025

• Attendance Options if Your PASS Tablet Has Not Arrived by December 1 (English y español)
• Expanded Support Hours & Important Go-Live Information for Dec. 1 (English y español)

November 25, 2025
Conduent Letter: VaECC POS Equipment and Release from Provider Agreement (sunsetting VaECC subsidy attendance system)  English | español   

November 21, 2025
Memo: Child Care Program Attendance and Schedule System (PASS) Launches December 1  English | español   

KinderConnect Account Registration Has Begun for Child Care PASS

August 21, 2025
Attendance (PASS): CCSP Provider Survey Coming Soon English | Spanish   

July 23, 2025
Attendance (PASS) Webinar English | Spanish

Copayments
August 18, 2025
Copayments: Update on Implementation of New CCSP Copayment Scale  English | Spanish 

June 4, 2025
FY26 Copayment Provider Letter

2024

December 6, 2024
Enhancements to the Office of Background Investigations Provider Portal

June 6, 2024
Wait Lists Resuming English | Spanish 

February 2, 2024
Change in Ownership and Operations Process for Child Care Subsidy Vendors English | Spanish

2023

November 11, 2023 
Child Care Subsidy Program – Change to Manual Attendance Process  English | Spanish

October 20, 2023 
Child Care Subsidy Program – Possible Scam Notice English | Spanish

September 20, 2023 
Child Care Subsidy Program Update to the Oct. 1, 2022 Vendor Agreement, Paid Child Absences Have Increased English | Spanish