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Child Care Program Attendance and Schedule System (PASS)
On December 1, Virginia launched a new attendance tracking platform — the Child Care Program Attendance and Schedule System (PASS) — in partnership with KinderSystems.
🚀 Login to KinderConnect!🚀 https://vapass.doe.virginia.gov/KinderConnect
👉 Subsidy Providers Getting Started:
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- 🟢Need to record attendance in PASS today? Read Me- How to Get Started in PASS on Dec 1 or Later
- 🎥Training: Learn more about the system at VAPASS.info
- 📅Key dates for CCSP providers: Payment Schedule (2026)
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📱State-Issued Tablets:
- 📦 Shipment: If you are expecting a tablet and want to inquire about the status, contact KinderSystems Support (1-888-211-6884).
- 🤝 VDOE Tablet Agreement: Tablets are provided at no cost, must be used only for PASS, and maintained and returned per program requirements. By completing KinderConnect registration, providers acknowledge and agree to abide by the Tablet User Agreement.
- The agreement is here: Child Care Program Attendance and Schedule System (PASS) Tablet User Agreement
- The agreement is also on the VA PASS infosite
- 📲 Haven’t received tablet and need to record attendance without one: If you haven't received your tablet yet and need to record attendance now, use this: Read Me- How to Record Attendance Without a Tablet
💡Provider Frequently Asked Questions: Provider FAQ [download PDF, updated Jan 20] / [FAQ en español, proveedores] — Answers to common questions about recording attendance in PASS.
👨👩👧 Family/Sponsor Frequently Asked Questions: Family/Sponsor FAQ (Download PDF, updated Jan 20] / [FAQ en español, familias] — A guide for parents and authorized sponsors explaining what PASS is and how families will record children's attendance in PASS.
Training & Support
- Training: Recorded training sessions are available at VAPASS.info
- Help Desk: For technical assistance with PASS, contact KinderSystems Support at supportva@kindersystems.com or 1-888-211-6884 (Hours: Mon-Fri, 6am-7pm).
- For attendance policy questions, contact VDOE at ChildCarePASS@doe.virginia.gov.
- Review regular communications and updates here: CCSP Provider Communications
Context and Additional Resources
- Virginia’s New Attendance Tracking System – Child Care PASS – One Pager
- What Partners Need to Know to Support Providers and Families: Child Care PASS Resources for Partners — Overview of the new system and how partners can support providers and families through the transition to PASS.
- Child Care Program Attendance and Schedule System, known as PASS, is intended to modernize attendance tracking for the CCSP. PASS will simplify the way providers and families record attendance, reduce administrative burden, and help ensure timely payments—ultimately supporting better outcomes for families and child care providers.
- PASS is available only to providers who participate in CCSP. Providers with at least one child enrolled in CCSP may use PASS to track attendance for all children in their care, including those whose care is privately paid. Attendance data will only be transmitted to the state for children participating in CCSP.
- Watch this brief overview of the new attendance tracking system to learn about how PASS will better serve providers and families across the state.
Looking for an email or newsletter?
All communications regarding the new Child Care Program Attendance and Schedule System (PASS) are posted on the CCSP Provider Communications page. This includes announcements, updates, and resources shared with both providers and families.